Description
Seller-provided details for this listing.
The Service Offerings and Agreements (SOA) module is one of the qualifications in the ITIL® Service Capability work stream. The module focuses on the practical application of SOA practices in order to enable portfolio, service level, service catalogue, demand, supplier and financial management.
The SOA course is designed to help organizations and individuals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects. It also provides guidance on how service offerings can be developed to support both business and user needs.
⦁ 16 hours of instructor led classroom training
⦁ ITIL Intermediate SOA Exam
⦁ 100% Success Rate
⦁ Hard copy of the material
⦁ E- certificate
⦁ Highly competent and ITIL Expert certified trainers
⦁ Free refreshment classes within 6 months
The SOA course is designed to help organizations and individuals understand how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation and continual service improvement) can offer value to organizations and projects. It also provides guidance on how service offerings can be developed to support both business and user needs.
⦁ 16 hours of instructor led classroom training
⦁ ITIL Intermediate SOA Exam
⦁ 100% Success Rate
⦁ Hard copy of the material
⦁ E- certificate
⦁ Highly competent and ITIL Expert certified trainers
⦁ Free refreshment classes within 6 months