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Bilingual Customer Service

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Description

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Job Summary

Our client in Mississaug's West end is looking for a Bilingual Customer Service Agent who will support the sales effort of the company, serving as: customer liaison and exists to create a collective purpose as the backbone of the companyès infrastructure.

Key Accountabilities

Ø Respond to all inquiries by phone, fax, mail, e-mail
Ø Handle dispute resolution
Ø The taking of orders
Ø Liaises with all departments to ensure order fulfilment
Ø Liaison between company and sales force
Ø Request credits, track orders and advises out-of-stock situations
Ø Communicates Company policies and pricing per price and policy guide
Ø Other duties as required


Job Specifications and Qualifications

Ø Minimum high school education
Ø Fluently bilingual, English and French language
Ø Strong telephone etiquette
Ø Ability to work independently when necessary
Ø Previous service background
Ø Above average communication skills

Please send your resume and salary expectations to mailto:[email protected] . Only candidates being considered will be contacted. We are looking to place immediately. Thank you for your interest.

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