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Help Desk Technician

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Description

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URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with a telephone contact number: E-mail to [email protected] Please put the job title as your subject line:
The recruiter in charge of this role is Prakash

AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:

https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=006277

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

Our client is well-established in the printing and consulting industry. They are looking for a Help Desk Technician in Montreal, QC
Duration: 6 months contract position with strong possibility of extension.

Required technical skills

•Electro-mechanical aptitude
•Fluently Bilingual
•The completion of electrical mechanical and/or network test may be required
•Formal Electronics education and/or training, coupled with 2-3 years’ experience
•Excellent customer service skills
•Listen, understand, & communicate effectively with customers (administrative to executive) on technical and maintenance matters
•Effective interpersonal skill behaviors
•Ability to work independently and / or on a small team with minimal supervision
Effective organizational skills
•Document job activities, plan and coordinate services deliverables
•Ability to manage multiple tasks
•Must have experience on repairing printers and copiers
•Computer literate and attention to detail
•Demonstrate excellent customer skills
•Demonstrate good verbal and written skills
•Must be able to communicate affectively with customerspeers and internal suppliers
•Industry certifications such as A+, N+, PDI+ are will be an asset
•Background check IS required