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Collection Agents

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JOB OPPORTUNITY

URGENT: Please read the job description below. If this interests you, please send an MS-Word version of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected]

Please mention the job title in the subject line.

The recruiter in charge of this role is Andrea.


AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:

https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=009544

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.


COLLECTION AGENTS

Our client, a well-established bank is looking for 6 talented Collection Agents to join their team.

Duration: 18 months with the possibility of extension

Work Location: Montreal, QC

Main responsibilities:

- Perform Outbound collections call to clients regarding past due invoices/statements (early stage delinquency, courtesy calls)
- Answer incoming calls from clients regarding past due invoices/statements
- Reduce client delinquency
- Perform other related Customer Service responsibilities as required

Skills Required:

- Minimum of 2 years experience in Collections or Customer Service (call center or retail environment)
- College degree or equivalent working experience
- Knowledge of Microsoft Office
- Customer Service Oriented
- Excellent Communication skills
- Outstanding command of French and English language
- Fast learner
- Sale acumen
- Comfortable learning new software
- Proactive

The schedules/hours offered are:

-2 nights (Monday - Tuesday) or (Wednesday - Thursday) 4-10 and Saturday 8-4: 19h/week
-3 nights (TBD) 4-10 and Saturdays 8-4: 24.75h/week
-Regular schedule 4-10 Monday to Thursday and Sa