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Bilingual Printing Production Site Manager

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Description

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URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected]
https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=005121

My client is a well-established company, situated in Montreal, QC. They are looking for a Bilingual Printing Production Site Manager. This is an 8 months contract position with a strong possibility of extension.

Description:

• Managing the printing production activities on the site
• Working closely with the site manager to understand and effectively communicate needs and expectations
• Maintaining a high level of customer satisfaction
• Coordinating the daily activity of the site ensuring the quality and deadlines are met
• Ensuring that the processes meet the company internal auditing standards
• Negotiating with customers providing solutions to satisfy their needs
• Managing customer complaints, including documentation, resolution, closure and reporting
• Being responsible for reconciliation
• Proposing and implementing solutions for the production improvement processes and operations in place.
• Ensuring compliance processes are in place

Requirements:

• Ability to speak, write and understand English and French
• Production management and high-volume digital production experience
• Extensive experience in printing and XMPie variable
• Mastery of Xerox equipment (Docutech, Digipath / Freeflow, iGen)
• Ability to deal with multiple tasks to meet client needs and to produce high-quality results
• Strong interpersonal and communication skills, leadership skills
• Strong planning and organization skills
• Ability to work independently
• Proficiency in Microsoft Office
• Ability to solve significant customer complaints
• Ability to work flexible hours if needed