Description
Seller-provided details for this listing.
URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected]
Please mention the job title above in the subject line
The recruiter in charge of this role is Marie
AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:
https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=011399
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.
One of our well established banking client is looking for Bilingual Customer Service Administrator (Strong Customer Service Exp)
Location: Montreal, QC
Duration: 12 months contract with possibility of extension.
Job Description:
Customer Service Administrators primary task is essentially to assist customers with their inquiries
Takes ownership of any inquiries that cannot be resolved at point of contact and drives resolution for the customer.
Effectively manage and take ownership of customer inquiries (mail, fax, phone, email) through to resolution
Research and analyze customer issues and recommend solutions within empowerment guidelines
Process billing adjustments with a high level of accuracy
Effectively interface with other internal departments as required
Escalate issues to resolve inquiries within an acceptable timeframe
Ensure excellent customer experience
Required Skills:
University degree, Community College Diploma or business equivalent
Customer-focused
Bilingual French & English - mandatory
Excellent problem-solving and communication skills (verbal and written) skills
Self motivated, organized with strong attention to de
Please mention the job title above in the subject line
The recruiter in charge of this role is Marie
AFTER you have submitted your resume via e-mail (when you have a moment) please apply online to match your resume to the job with following link:
https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=011399
If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.
One of our well established banking client is looking for Bilingual Customer Service Administrator (Strong Customer Service Exp)
Location: Montreal, QC
Duration: 12 months contract with possibility of extension.
Job Description:
Customer Service Administrators primary task is essentially to assist customers with their inquiries
Takes ownership of any inquiries that cannot be resolved at point of contact and drives resolution for the customer.
Effectively manage and take ownership of customer inquiries (mail, fax, phone, email) through to resolution
Research and analyze customer issues and recommend solutions within empowerment guidelines
Process billing adjustments with a high level of accuracy
Effectively interface with other internal departments as required
Escalate issues to resolve inquiries within an acceptable timeframe
Ensure excellent customer experience
Required Skills:
University degree, Community College Diploma or business equivalent
Customer-focused
Bilingual French & English - mandatory
Excellent problem-solving and communication skills (verbal and written) skills
Self motivated, organized with strong attention to de