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Bilingual Collection Agent

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Description

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URGENT: Please read the job description below. If this interests you, please send a MS-Word version copy of your resume (ASAP) along with your salary expectations, first available date and a telephone contact number: E-mail to [email protected]
Please put the job title as your subject line:
The recruiter in charge of this role is Sheena

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https://www.stafftrak.net/ApplyOnline/teamrecruiter.web?tt=JD&jobId=004889


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My client is a well established bank, situated in Montreal, QC. They are looking for a Bilingual Collection Agent. This is a 1 year contract position with a strong possibility of extension based on performance.

Job Description:
Our Bank Hiring Manager is looking for 6 talented Collections Agent to join the team.

Main responsibilities:
- Perform Outbound collections call to BMO Clients regarding pass due invoices/statements
- Answer incoming calls from Bank’s clients regarding pass due invoices/statements
- Reduce client delinquency
- Related Customer Service duties

Skills Required:
- Minimum of 1 years of experience in collections or customer service in call center environment
- High school Degree
- Knowledge of Microsoft Office
- Customer Service Oriented
- Excellent Communication skills
- Bilingual
- Fast learner
- Comfortable learning new software
- Proactive

Schedule:

Monday to Thursday - 4:00 pm to 10:00 pm
Saturday: 8:00 am to 3:00 pm

Please note that this is the most up to date version of job description available at this time – During Client Interview you will receive additional information – variance may apply !

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